New Markets, New Strategies, New
Paradigms
The Role of the Successful Specialty
Distributor
in the 21st Century
21st Annual Management
Conference
January 26-30, 2000
Charleston, SC
Conference Highlights:
- IMDA members got a
close look at electronic commerce, and, truth be told, they werent sure they liked
what they saw. But the discussion they had with executives from two dot-coms was worth the
price of admission. On hand were Barrie Keiser, COO of Promedix.com, and Chris Pancratz of
Cimtek Commerce.
- There is room for the little guy at Premier. Vice
President of Planning and Program Development Nancy Darr described three doors that small
companies can use to get into the 1,800-hospital alliance: 1)the breakthrough technology
provision, 2)small-business opportunities, and 3) product areas not covered by Premier
contracts.
- Dont let the
lions, tigers and bears of todays market scare you away, said Dr. Ron Stephenson,
professor of marketing at Indiana Universitys School of Business and perhaps the
countrys foremost expert in medical products distribution. Sure, theres plenty
of change taking place, he said. But the question is, How do you take advantage of
whats going on instead of getting flattened by it?
- Is your companys
information system like the roach motel where the data goes in but doesnt
come out? If so, yours isnt the only one. Paul Selden, president of Performance
Management, Kalamazoo, MI, says that Fortune 500 companies with whom he works have the
same problem. Despite the dollars theyve invested in IT, theyre simply not
getting the information they need to make meaningful decisions about their businesses. But
there is a way to remedy that.
- Sole owner of your
business? Forget it. Youve got a partner, like it or not. Its your Uncle Sam.
But he can be greedy. Absent good planning, businesses can incur huge tax burdens if
something happens to their owner, said Barbara Kramer of the law firm Kramer
& Kramer, LLP. Thats why prudent owners plan far in advance how their companies
will change hands when they die or want to get out of business.
- Living with you
cant be easy. Ask your spouse. With so much energy focused on their business,
entrepreneurs may not always be attentive to those around them. Things get more
complicated if the entrepreneurs spouse works in the business too. Good
relationships begin with good priorities, said Liz Sharp, professional relations
coordinator at the Medical University of South Carolina, at the kickoff session of the
IMDA Annual Management Conference.
- The most recent
Stanley Kubrick film, Eyes Wide Shut, examines the willingness of people to
hide their heads in the sand and fail to see whats really going on around
them. Unfortunately, some distributors behave a lot like Tom Cruise, the lead character in
the film. Many [distributors] sign contracts without even reading them, said
Mitchell Kramer, IMDA legal counsel. Thats stupid.
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